Frequently Asked Questions (FAQ's)

Find answers to commonly asked questions about our menu, Watch Features, and health-conscious options to make informed and satisfying choices for your well-being.

myTrakx Safety and Health Watch is an innovative wearable device designed to prioritize your safety and well-being. It offers a range of features, including SOS alerts, fall detection, two-way calling, heart rate monitoring, blood pressure tracking, GPS location services, temperature monitoring, oxygen level (SPO2) measurement, and seamless integration with a custom IT application.

In an emergency, simply press the SOS button on the watch. It will immediately send an alert to your preconfigured emergency contacts or professional response teams, providing your location and ensuring prompt assistance.

myTrakx Safety and Health Watch is equipped with fall detection technology. If a fall is detected, it will automatically send alerts to your chosen contacts, even if you are unable to respond.

Yes, our watch supports two-way calling. You can make and receive calls directly from your wrist, allowing you to stay connected with loved ones and caregivers.

Yes, Watch is water resistant with quality IP 67 grade.

The watch continuously tracks your heart rate, blood pressure, temperature, and oxygen levels (SPO2) to provide real-time health data. You can access this data through the custom IT application for a comprehensive view of your well-being.

Geo Location utilizes GPS technology to pinpoint your exact location. It's crucial in emergencies, ensuring that help arrives precisely where you need it. It also provides peace of mind for caregivers and loved ones.

myTrakx Safety and Health Watch is designed for individuals of all ages who prioritize their safety and well-being. It is especially useful for seniors, individuals with medical conditions, and those working in remote or potentially hazardous environments.

Setting up the custom IT application is easy. Our user-friendly interface guides you through the process of connecting your watch, configuring emergency contacts, and personalizing your alert preferences.

Yes, we take data security and privacy seriously. Your health data and personal information are stored securely, and we adhere to strict privacy policies to safeguard your information.

You can purchase myTrakx Safety and Health Watch from our official website or through authorized retailers. Contact our sales team at enquiry@mytrakx.com for more details and pricing.

When you purchase myTrakx Safety and Health Watch, you will receive the watch itself, a charging cable, user instructions, and access to our customer support team for any assistance you may need.

Unfortunately, we do not offer trial periods, but we do offer a satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the product within [Return Period] for a full refund.

For any additional questions or inquiries, please don't hesitate to contact our dedicated customer support team at enquiry@mytrakx.com. Your safety and well-being are our top priorities, and we are here to assist you every step of the way.