mytrakx.com herein after referred as myTrakx, the website through which customers can purchase the watches and accessories, managed by Techuva Solutions Pvt Ltd
These statements outline the terms and conditions, fair use policy, and disclaimer for Techuva and its associated entities. The company strives to provide accurate and updated information on its website/mobile-app, but cannot be held responsible for any inaccuracies or errors. The information on the website/mobile-app is not meant to substitute professional medical advice. It is crucial to consult a medical professional before acting on any information found on the website.
The information on the website/mobile-app which is monitored through myTrakx smart watch serves as a guide and should not be considered as professional advice. Users should not solely rely on the information provided on the website/mobile-app or through Techuva representatives. It is recommended to consult a doctor or medical expert before making any decisions based on the information provided.
Devices sold by Techuva Solutions via their website mytrakx.com are intended to assist users in their daily lives and are not designed for medical purposes. The effectiveness of features like 3G, 4G, NBN, or GPS depends on signal availability and conditions. While efforts are made to ensure functionality is always works, Techuva cannot guarantee uninterrupted service or prevent any accidents, injuries, or damage caused to the individuals.
myTrakx's medical alarms are designed for emergency use to contact programmed contacts. The company is not liable for any device malfunctions causing injury, death, or damage. The devices are not intended to prevent loss, injury, or death. Users and contacts should not solely rely on these devices and should seek proper emergency assistance when necessary.
Different SIM card options are available for myTrakx's medical alarms. The "myTrakx" SIM offers unlimited emergency use within certain limits. The standard use plan includes specific talk time and SMS allowances. Excessive use may result in extra charges. The user should ensure calls are disconnected to avoid overuse charges. SIM cards must remain in the intended device, and their misuse may lead to legal action and account suspension.
Direct debit is used for payment, and dishonour fees apply for failed payments. Once payment is made, it is non-refundable. Excessive use charges and extra use charges may apply in specific situations. Techuva reserves the right to cancel SIM cards with excessive use without agreement, in case customer chooses to opt-in for Techuva’s SIM Card
Techuva is not responsible for injuries, damage, or deaths resulting from device use. Devices are not guaranteed to prevent loss or injury. Liability is limited to the sale price of the device. Techuva cannot guarantee that devices prevent unlawful entry. Any failure of capable devices does not hold Techuva liable.
Devices should be charged regularly. Battery life varies based on use, settings, and signal strength. Users are responsible for charging and maintenance. Battery faults must be reported to Techuva. Users should follow the instructions provided on instruction manual of the manufacturer. Proper care should be taken by users to prevent overcharging fire hazards
This agreement constitutes a complete understanding between parties. By purchasing products, users accept terms, disclaimer, warranty, and privacy policy. Documents are available on the website. Legal action will be pursued in QLD, and legal fees may apply for unsuccessful actions.